Inside Sales Team Leader

  • Career level: Direct Entry
  • Employment: Fulltime, permanent
  • Start: immediately
  • Location: Sydney
  • Job-ID: R4929

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 4,500 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to be in an environment in which you can work efficiently? At Eppendorf you will be using your competencies to work on solutions for operational matters in a positive and affirmative working environment. You will be working closely with your team. You are also motivated by responsible tasks? Then apply now!

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Your challenges

  • Achieve sales targets
  • Develop sales in selected accounts using activities such as telephone calls, emails, and marketing communication
  • Drive product sales by focusing on geographic regions or marketing segments that are not covered by sales reps or by complementing sales rep efforts on targeted customers
  • Leverage use of CRM processes/data/reporting to create repeat purchases, target new and existing customers and increase sales
  • Increase daily touchpoints with customers to better penetrate underperforming segments
  • Follow up with existing customers to increase volume and improve customer relationships through improved communication
  • Conduct presentations and demos with relevant customers through remote communications platforms such as Webex and Skype
  • Provide regular quotations and product information to customers
  • Visit customers where opportunties justify establishing and developing sales relationships
  • Manage an opportunity pipeline to ensure efficient and effective development and closing of sales

Team leadership

  • Approve quotes for Inside Sales Specialists
  • Support Inside Sales Specialist with questions, business process execution, and sales development
  • Work with the Area Head of Sales Support and Order processing to continue to develop the GMS for Inside Sales
  • Collaborate with Sales and Operational Marketing to support the development of sales within and across the business
  • Work with Sales Support and Order Processing to uncover customers and opportunities to develop more business
  • Utilise existing install base to develop additional service revenue in selected market segments and customers
  • Utilise available social media platforms and operational marketing programs to improve overall customer engagement in selected customer groups or market segments
  • Submit monthly and quarterly forecasts
  • Assist with the development of the eShop platform within the inside-sales customer groups or market segments
  • Establish an exceptional overall customer experience/journey in selected accounts

Your expertise

  • 2-5 years’ professional experience/exposure in the field of data management or administration
  • Life science industry experience is considered an advantage
  • Team Leader or people management experience
  • Life science industry experience is considered an advantage
  • Experience with CRM systems a must
  • Experience in project management
  • Strong Skills in Word and Excel
  • Customer Focused attitude
  • Strong communication skills
  • Ability to multi-task and operate under pressure
  • Excellent organizational skills
  • Team Player

Your benefits at Eppendorf

  • We truly appreciate our employees and their performance
  • We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
  • By working with us, you will make a meaningful contribution to improving human living conditions
  • Attractive salary, employee benefits and performance bonus

For this role, we are open to consider applications from anywhere in Australia.

Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.

We are looking forward to receiving your application!

Please send your application to

Please note that we can only consider applications that are submitted online via our application management tool.

Apply now