Service Backoffice (m/f/d)

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With more than 3,600 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now!

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Your challenges

  • You perform the proper service administration activities to support the team in all aspects of the service process from offer preparation to invoicing
  • You coordinate and schedule the technicians and service partners
  • You monitor service requests, the service hotline and the service mailbox
  • You take care of the warehouse management and the logistics of all deliveries to and from the service department

Your expertise

  • You have a commercial education and have already gained professional experience in customer service, logistics, order processing and ideally in quality management
  • You have very good knowledge of Microsoft Programs (Excel, Word, Power Point) and have gained first experience in dealing with CRM systems
  • You have very good knowledge in spoken and written Polish and English
  • You ideally know GMP/GLP, QM requirements and standards

Your benefits at Eppendorf

  • By working for us you will make a meaningful contribution to improving human living conditions.
  • To enable you to deepen your technical knowledge and to continuous development we offer a wide range of training and development options (Eppendorf Academy).
  • We really appreciate our employees and their performance. Therefore, we offer an attractive salary as well as Social Benefits Package.
  • Our interdisciplinary collaboration provides the right conditions to grow – with us.

We would kindly ask you to send us your application documents in English languague only.

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