Sales Support Development Specialist

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 5,000 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to be in an environment in which you can work efficiently? At Eppendorf you will be using your competencies to work on solutions for operational matters in a positive and affirmative working environment. You will be working closely with your team. You are also motivated by responsible tasks? Then apply now!

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Your challenges

• Build processes and structure, roll-out and support the on-going execution and enhancement of our key account and contract management program
• Manage and support all vendor/bidding and insurance registration activities
• Establish a tender coordination infrastructure program and ensure we can efficiently execute tender submission in country
• Work within the CRM to ensure all business processes designed for customers are entered and managed within the system to create customer transparency
• Communicate and engage with all key stakeholder to ensure all departments are aware of processes and procedures
• Drive the adaptation of our customer feedback survey initiative across all departments
• Work with sales excellence team members locally, regionally and globally to determine further support structures required to future proof the business for the future
• Provide an overall exceptional customer experience by creating new tools that allow key stakeholders to gain commercial efficiencies
• Work on special projects with the Manager of Sales Support and Order Processing in Eppendorf SEA as well as the Head of Sales Support- East Asia Pacific to drive customer centric business processes as well as to gain process efficiencies in the business

Your expertise

• Bachelor’s Degree in Business Administration, Economics, Science or related subject is considered an advantage
• 1-2 years’ professional experience in the field of commercial development, sales support, sales administration, or equivalent combination of education and work experience
• Life science industry experience is considered an advantage
• Knowledge of CRM and skills in Word and Excel will be added advantage

Your benefits at Eppendorf

• We truly appreciate our employees and their performance
• We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
• By working with us, you will make a meaningful contribution to improving human living conditions
• Attractive salary, employee benefits and performance bonus

Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.

We are looking forward to receiving your application!

Please send your application to hr-apa@eppendorf.com.my

Please note that we can only consider applications that are submitted online via our application management tool.

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