Application Specialist (m/f/d) Support Instruments

  • Career level: Direct Entry
  • Employment: Fulltime, permanent
  • Start: 01-02-22
  • Location: Hamburg
  • Job-ID: R3737

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 4,500 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. Would you like to test the latest premium products independently and contribute to their design? At Eppendorf you will be developing continuously in your area of expertise and you will have access to modern technical equipment and excellent working conditions. You are also motivated by scientific expertise? Then apply now!

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Your challenges

  • You will be the internal representative of our customers in all PCR-application related tasks with focus on Eppendorf instruments such as Thermocyclers.
  • You analyze current and future workflows and applications to contribute to new product concepts.
  • You will be the headquarter support for international sales teams and end users (e.g. contribution to and execution of trainings and workshops, webinars etc.).
  • You design, execute and evaluate international customer tests and surveys.
  • You will closely collaborate with interdisciplinary teams to support business and marketing with application, market and competitor knowledge as well as training material.
  • You will support training activities.
  • You handle Thermocycler and PCR-application related hotline requests.
  • You travel up to 30% of your time to attend conferences, visit customers and organize workshops.

Your expertise

  • You have a university degree in life sciences (e.g. in biology, biochemistry, biotechnology or other).
  • You are critical and have an analytical & problem-solving mindset as well a high customer orientation.
  • You have a broad knowledge of modern methods and techniques used in life sciences with focus on molecular biology.
  • You are communicative, with excellent verbal and writing skills in both German and English.
  • You are versatile and adaptive to different environments to support international, cross-functional roles and activities (customers, sales, R&D, marketing, business).
  • Professional experience in application, sales or marketing of laboratory products would be beneficial.
  • Basic knowledge of eLearning, video and photo editing, as well as excellent presentation skills would be a plus.

Your benefits at Eppendorf

  • Eppendorf provides you with state-of-the-art technical equipment for your professional work.
  • To enable you to deepen your technical knowledge and to continuous development we offer a wide range of trainings and development options.
  • Grow with us through interdisciplinary collaboration in agile project structures.
  • With our flextime policy you can arrange your working hours according to your individual needs.

Please note that we can only consider applications that are submitted online via our application management tool.

Apply now