Automation Commercial Application Expert

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 5,000 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to be in an environment in which you can work efficiently? At Eppendorf you will be using your competencies to work on solutions for operational matters in a positive and affirmative working environment. You will be working closely with your team. You are also motivated by responsible tasks? Then apply now!

Your challenges

• Acting as on-demand consultant to the Customer, and as on-demand technical partner to the Account Manager & Service Technician,.
• Support Sales & after Sales process using appropriate communication methods & CRM data entries, without being the owner of Opportunity Management (owned by Account Managers in SouthWest)
• Support customer's perspective in application-related tasks for new product development - from early conceptto the development of specific customer requirements, internal tests and testing at the customer's site and obtaining customer feedback after a product launch - on a national and international level
• Area responsibility for the development of customer-specific solutions according to the application roadmap: represents the commercial arm of our European Application Team.
• Co-sharing of Area specific sales targets with local Sales Teams and European Automation Sales & Application Teams
• Participate actively in the training of local Sales Teams and of Customers for gaining technical expertise in qualifying Customer demand
• Responding to Sales Team request, managing demonstration of instruments at customer's premises and/or at company's local showrooms/Headquarter.
• Support implementation of Area-specific Commercial & Marketing tactical plans, including seminars & tradeshows
• Participate systematically to the technical review of all quotations & cases related to Automation business in the Area
• Core-Team member of SW Automation Team, cross-collaboration with our European Team and Automation Business Unit in Hamburg.
• Strengthen Eppendorf brand recognition and reputation with our customers, with an attitude based
• Analysis of current and future life science workflows for Manual & Automated liquid handling product groups
• Competitive market analysis and collaboration with BU for future product and workflow development
• Conducting and evaluating competitive analyses and establishing on-demand user contacts to follow market trends
• Conception, implementation and evaluation of international customer tests and surveys
• Actively contribute to commercial initiatives, (CRM) reporting, activities and meetings related to Automation funnel & performance management
• Work closely with the local sales teams and Zone Directors by bringing a full technical and applicative support related to a good understanding of Customer workflows
• Participate at local trade shows and Automation linked conferences and support of marketing and automation promotion activities
• Travel activity up to 50%

Your expertise

• Bachelor or Master of Science, alternatively Engineering Degree
• Minimum 5 years of professional experience in Life Science industry in application, sales or marketing of laboratory products
• Proven experience within product management

Your benefits at Eppendorf

• Eppendorf provides you with state-of-the-art technical equipment for your professional work.
• To enable you to deepen your technical knowledge and to continuous development we offer a wide range of trainings and development options.
• Grow with us through interdisciplinary collaboration in agile project structures.
• With our flextime policy you can arrange your working hours according to your individual needs

Please note that we can only consider applications that are submitted online via our application management tool.