Engineering Technician - Bioprocess

  • Career level: Direct Entry
  • Employment: Fulltime, permanent
  • Start: immediately
  • Location: Enfield, CT (US)
  • Job-ID: R2088

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 4,500 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now!

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Your challenges

  • Provides technical system application expertise in support of bioprocess portfolio through calls, emails and some in person meetings using of CRM/QMS platforms for process and data collection management
  • Provides onsite inspection, diagnostics and repair/restock of bioprocess system components or software
  • Oversight management of demo/evaluation inventory. Regular servicing, replacement and restocking for customer demonstration or evaluation purposes
  • Manages and performs mechanical, electrical or software engineering repairs across bioprocessing system portfolio
  • Advises of product configurations in collaboration with commercial support team
  • Assists with case ticket creation, logging and management for investigation through customer resolution
  • Maintains testing equipment and tooling
  • Ability to travel for customer and business meeting engagements up to 15% of the time

Your expertise

  • Bachelor’s Degree in engineering, life science or related technical field
  • Five years or more experience
  • Experience in commercial customer facing functions related to sales, service or customer support
  • Life science industry experience preferred
  • Experience with engineering software (CAD, Solidworks, etc.)
  • Working experience with CRM, MRP and ERP technology

Your benefits at Eppendorf

  • Competitive total rewards package including health, financial, and education benefits
  • Innovative and Collaborative corporate culture
  • Contribute to improving the human living condition
  • Career growth

Please note that we can only consider applications that are submitted online via our application management tool.

Apply now