Head of Bioprocess Order Management and Logistics Services (m/w/d)

  • Career level: Direct Entry
  • Employment: Fulltime, permanent
  • Start: 01-01-23
  • Location: Jülich / Enfield, CT
  • Job-ID: R5764

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 5,000 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to be in an environment in which you can work efficiently? At Eppendorf you will be using your competencies to work on solutions for operational matters in a positive and affirmative working environment. You will be working closely with your team. You are also motivated by responsible tasks? Then apply now!

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Your challenges

  • Holistic responsibility for all operational and strategic aspects of Order Management (Goods and Services) and Logistics Services within Bioprocess
  • Deliver all Order Management activities, such as Order Processing, Order Fulfilllment, Invoicing and Commercil Customer Service, effectively in terms of quality, cost and customer satisfaction.
  • Deliver all Sales and Distributions Logistics Services effectively in terms of reliability, transparency, cost and customer satisfaction.
  • Manage all relevant export documents (incl. Letter of Credit) and observe all export (and other local and international) regulations
  • Provide accurate Demand Planning based on opportunity pipeline (funnel), sales forecast and strategic planning to operations in a timely and reliable fashion.
  • Manage all relevant Material and Customer Masterdata as well as global and regional Pricelists
  • Implement relevant KPIs for process and performance monitoring and optimization
  • Manage a global team, creating a result-oriented culture, stimulating teamwork to motivate and retain employees and ensure their high-level performance

Your expertise

  • Degree in business administration or a comparable qualification
  • Practical relevant professional experience and/or proven understanding in Sales, Commercial Support and/or Order Management
  • Experience in the Life Science industry (Bioprocess) desirable
  • Practical management experience in an international environment
  • Business fluent written and spoken English
  • Diplomatic negotiation skills
  • Broad experience in project management
  • Very good knowledge in SAP, Excel and MS Dynamics or comparable CRM platforms

Please note that we can only consider applications that are submitted online via our application management tool.

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