Inside Sales Specialist

  • Career level: Direct Entry
  • Employment: Fulltime, permanent
  • Start: immediately
  • Location: Framingham, MA
  • Job-ID: R4612

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 4,500 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to be in an environment in which you can work efficiently? At Eppendorf you will be using your competencies to work on solutions for operational matters in a positive and affirmative working environment. You will be working closely with your team. You are also motivated by responsible tasks? Then apply now!

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Your challenges

  • Generate interest for sellable service, by articulating competitive differentiators and Eppendorf value proposition
  • Prospect for new service opportunities (with new and existing clients) through high volume outbound calling/connectivity with client
  • Drive sales of service products in-line with the defined strategy by the Head of Inside Sales
  • Create more daily touch points with customers regarding Eppendorf’s service products
  • Thorough follow up of service contracts with existing customers to increase customer retention rate and provide outstanding customer service
  • Prepare service quotes
  • Utilize the CRM effectively
  • Leverage the use of CRM processes and data available to create repeat purchases, target new and existing customers, and increase service sales
  • Refer opportunities to Sales Reps that cannot easily be sold over the phone, or require an in-person visit to close
  • Contribute to the development of marketing strategies in support of growth objectives for service initiatives
  • Travel to training programs and Annual Regional Sales Meeting

Your expertise

  • **Employment at Eppendorf in the United States and Canada requires vaccination against COVID-19. All new hires must be vaccinated against COVID-19, or, have a qualified medical or religious exemption, prior to the start of employment. **
  • Associates or Bachelor’s Degree in Life Sciences or related subject is considered an advantage
  • One to two years’ related experience and/or training; or equivalent combination of education and experience

Your benefits at Eppendorf

  • Competitive total rewards package including health, financial, and education benefits
  • Innovative and Collaborative corporate culture
  • Contribute to improving the human living condition
  • Direct impact on business

Please note that we can only consider applications that are submitted online via our application management tool.

Apply now