Field Service Engineer m/f UK

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With more than 3,600 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now!

Apply now

Your Tasks

  • Ensure that prompt and high-quality installation, maintenance and repair services are provided, fully satisfying contractual requirements and achieving maximum customer satisfaction
  • Provide service on-site as well as in-house
  • Maintain up to date, extensive knowledge of the development of assigned Eppendorf products
  • Maintain car stock of spares at the levels as indicated by the Team Leader
  • Ensure the correct follow up of all service ticket remarks pertaining to the ordering of parts, the sending of documentation or parts, and/or the performance of work on the next visit to the customer
  • Be flexible to travel to multiple site locations within the UK and Ireland which at times may involve overnight stays, sometimes at short notice
  •  Report to Field Service Manager

Your Expertise

  • A strong technical background and education
  • At least 3 years’ experience in a similar position
  • Knowledge of repair and maintenance of laboratory, medical and/or hospital equipment
  • Profound MS Office skills
  • Valid UK driving license
  • Effective communication skills, professional attitude towards putting the customer first
  • Be located within Berkshire, Buckinghamshire or Oxfordshire

Your Benefits at Eppendorf

  • Leasing company car
  • Smartphone/ Laptop
  • Competitive total rewards programme including competitive pay and benefits package
Apply now