Field Pipette Calibration Specialist - Entry Level Opportunity!
- Start: immediately
- Location: New York
Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With more than 3,600 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now!Apply now
Independently manage (schedule, travel, deliver and maintain) existing calibration service and develop incremental calibration business through individual and or initiatives with Sales, Service and Marketing.
Service components include:
Assemble, clean, calibrate and repair liquid handling instrumentation through the attachment and/or installation of mechanical/electronic parts.
Execute the determined service product, following any established customer protocols, tests instruments to ensure conformance to agreed specifications.
Determine and completes necessary cleaning, replacement, adjustment or repair.
Record calibration test measurements in computer database. Print instrument performance test certificates as required.
Exercise all safety precautions as required.
Achieve high levels of customer satisfaction. Effectively communicate with customers, from managing expectations through follow-up in a positive, customer centric, error free and professional manner.
Administrative Excellence- Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements.
High School or GED equivalent required, Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.
At least 1-2 years’ relevant technical or customer experience (i.e, sales or service); or equivalent military training with at least 1-2 years’ relevant technical or customer experience.
Effectively demonstrates Eppendorf’s key competencies in the following ways:
Customer Focus - building strong relationships across the organization and delivering customer-centric solutions
Decision Quality - Making well-informed and timely decisions that keep the organization moving forward
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
Drives Results - Balancing competing priorities without comprising quality. Consistently achieving results with a sense of urgency.
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Manages Ambiguity – Resourceful and resilient; operates effectively, even when things are not certain or the way forward is not clear
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
Ensures Accountability - Holding self and others accountable to meet commitments
Cultivates Innovation - Creating new and better ways for the organization to be successfulApply now