Eppendorf Territory Manager

  • Career level: Direct Entry
  • Employment: Fulltime, permanent
  • Start: immediately
  • Location: Melbourne

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With more than 3,600 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to be in an environment in which you can work efficiently? At Eppendorf you will be using your competencies to work on solutions for operational matters in a positive and affirmative working environment. You will be working closely with your team. You are also motivated by responsible tasks? Then apply now!

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Your challenges

Strategic Focus:

  • Promote and support the Eppendorf brand and products within your assigned territory, actively growing market share whilst ensuring overall customer satisfaction
  • Develop and execute a strategic key account and territory business plan which addresses advertising requirements, promotions, trade shows, and channel development
  • Develop and maintain strong customer relationships, building a strong group of customer advocate

Sales Focus:

  • Track, measure, compare and present on product, customer and channel sales performance
  • Be the key contact and coordinator for all customer’s needs with your territory, working with all other departments and Eppendorf team members to ensure these needs are addressed
  • Build and manage a strong sales pipeline to ensure sales objectives can be met

Core Responsibilities

  • Manage assigned territory by calling on established and prospective customers via personal visits, email communication and contact by phone
  • Understand customer needs and indentify business opportunities
  • Follow up and process sales leads, based on information received from various sources including but not limited to company trade shows, marketing campaigns, telephone inquiries and other sources
  • Continually develop a list of prospective customers for targeting
  • Demonstrate products and samples to customers
  • Organize product show exhibits and attend trade show exhibits within designated territory, for the purpose of promoting products and engaging with customers
  • Assist with troubleshooting on Eppendorf products within designated territory
  • Maintains and update company, customer, and sales data as required in company CRM
  • Work cooperatively with assigned Instrument Sales Specialist and Bioprocess Sales Engineer to generate leads for Automation and Bioprocess product lines
  • Execute global and regional key account strategies in key accounts
  • Responsible for the condition and functionality of all company assets (IT, Demo equipment)
  • Submits required documentation on a timely basis: including opportunity updates in CRM, sales reports,

Your expertise

  • Bachelor Degree in Molecular Technology, or related subjects
  • At least 3 to 5 years’ industry related sales experience
  • Demonstrated ability to achieve sales targets
  • Key understanding of customer applications and workflows
  • Knowledge of purchasing processes and competitor landscape
  • Solid network of key user references
  • Computer literacy and able to use PC and PC based software
  • General knowledge of MS Word and Excel
  • Familiar with maintaining CRM data, funnel management and forecasting
  • Valid driver’s license, and must maintain a good driving record
  • Good credit standing and must possess a credit card to pay business expenses, as required
  • Ability to calculate figures and amounts such as discounts, commissions, percentages and volume
  • The physical demands required of a sales representative, including handling demonstration stock, must be met
  • Ability to read, analyse and interpret general business periodicals, professional journals, technical procedures or governmental regulations
  • Ability to write business correspondence and reports
  • Ability to effectively present information and respond to questions from customers and company personnel and the possession of good interpersonal skills are essential
  • Candidate must be able to live and work in Australia

Effectively demonstrates Eppendorf’s key competencies in the following ways:

  • Customer Focus - building strong relationships across the organization and delivering customer-centric solutions
  • Decision Quality - Making well-informed and timely decisions that keep the organization moving forward
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
  • Drives Results -  Balancing competing priorities without comprising quality. Consistently achieving results with a sense of urgency.
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Manages Ambiguity – Resourceful and resilient; operates effectively, even when things are not certain or the way forward is not clear
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
  • Ensures Accountability - Holding self and others accountable to meet commitments
  • Cultivates Innovation - Creating new and better ways for the organization to be successful

Your benefits at Eppendorf

  • We truly appreciate our employees and their performance. This is why we offer an attractive salary.
  • By working with us, you will make a meaningful contribution to improving human living conditions.
  • To enable you to depend your technical knowledge and to continous development, we offer a wide range of training and development options.
  • Attractive employee benefits
  • Attractive performance bonus
Apply now