Product Support Specialist Bioprocess

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With more than 3,600 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now!

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Your challenges

• Provides Technical Application expertise to support Eppendorf Bioprocess customers directly or via the regional SSO.
• Works with the regional service team remotely or at the customer’s site for install, troubleshooting or repair of Eppendorf bioprocess equipment.
• Works with Market Regions and engineering group to troubleshoot Technical Application inquiries.
• Assist in product development with respect to serviceability, commonality of components, development of technical documentation and represents the customer’s view in development projects.
• Develops and executes training curricula and content for online as well as presence trainings for new products and conducts trainings as part of the launch plan

Your expertise

• Associate's degree (A.A.) or equivalent from a two-year college or technical school or equivalent Three to five years’ related experience and/or training. Combination of education and experience okay

Your benefits at Eppendorf

• Competitive total rewards package including health, financial, and education benefits
• Innovative and Collaborative corporate culture
• Contribute to improving the human living condition
• Direct impact on business

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