Service and Technical Specialist BioProcess

  • Career level: Direct Entry
  • Employment: Fulltime, permanent
  • Start: 01-11-20
  • Location: Stevenage
  • Job-ID: R670

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With more than 3,600 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now!

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Your challenges

  • You work in a PAN-European Team with the UK as your main territorial responsibility.
  • You execute maintenance, repairs, installations and commissionings as well as trainings on the Eppendorf bioprocess systems and create the documentation.
  • You maintain and further develop relationships with existing pharmaceutical, biotech and academic customers and strive to achieve strategic & operational targets for the technical support of the Eppendorf bioprocess business in Europe.
  • You are responsible for processing technical enquiries via e-mail/phone and for continuously increasing customer satisfaction and Eppendorf's brand image by providing premium support to bioprocess customers in Europe.
  • You identify future customer requirements and pass on product improvements

Your expertise

  • You have a completed technical education as a mechatronics technician, electronics technician or comparable and basic knowledge of process engineering.
  • You have a great willingness to work flexible hours, willingness to travel (approx.. 70% incl over-night stays).
  • You have strong IT skills in hardware and software (MS software, CRM, Processing software etc.).

Your benefits at Eppendorf

  • We appreciate your performance, offer an attractive salary and career development options.
  • By working with us, you will make a meaningful contribution to improving human living conditions.
  • To enable you to depend your technical knowledge and to continuous development, we offer a wide range of training and development options.
Apply now