Teamlead Service Backoffice

  • Career level: Direct Entry
  • Employment: Fulltime, permanent
  • Start: immediately
  • Location: Nijmegen
  • Job-ID: R1933

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 4,500 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now!

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Your challenges

  • You will lead and steer the Service Benelux backoffice team and ensure that all service cases, work orders and warranty cases are followed up and completed.
  • You will collaborate closely with sales and prepare correspondence, quotations and contract proposals and follow up connected to the service portfolio for our customers.
  • You will document and manage all work activities, including input to the CRM system, inventory management, time management and quality related activities.
  • You will collaborate closely with the Teamlead Field Service Engineer and act as one team.

Your expertise

  • You successfully completed secondary vocational education (MBO level 4) or higher professional education (HBO) and gained 3 to 5 years of working experience within an Operational Service department.
  • You can easily work with MS Office/ SAP/ CRM (Dynamics 365).
  • You have a positive can-do attitude in front of customers and colleagues and can easily communicate status and expectations.

Your benefits at Eppendorf

  • We appreciate your performance, offer an attractive salary and a wide range of training and development options.
  • By working with us, you will make a meaningful contribution to improving human living conditions.

Please note that we can only consider applications that are submitted online via our application management tool.

Apply now