- Career level: Direct Entry
- Employment: Fulltime, permanent
- Start: immediately
- Location: Shrewsbury, MA
- Job-ID: R9768
- Company Eppendorf North America, Inc.
Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 5,000 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now!
Apply nowYour challenges
- Responsible to perform calibration service as assigned at a Service Center to achieve group-based annual goals
- Achieve high levels of customer satisfaction. Must be a highly effective communicator from managing expectations through follow-up in a positive, customer centric, error free and professional manner.
- Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements.
- Maintains required ISO Compliance (including all necessary training certificates) under the direction of the Management team and all the company’s policies, procedures, rules and regulations.
- Service components include, but are not limited to, the following:
- Assemble, clean, calibrate and repair liquid handling instrumentation through the attachment and/or installation of mechanical/electronic parts.
- Executes the determined service product- Follows any established customer protocols, tests instruments to ensure conformance to agreed specifications.
- Determines and completes necessary cleaning, replacement, adjustment or repair.
- Record calibration test measurements in computer database. Prints instrument performance test certificates as required.
- Exercises all safety precautions as required.
Your expertise
- 2nd Shift Hours: 2:00pm - 10:30pm
- High School or GED equivalent required, Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.
- Minimum of 1-2 years’ relevant technical or customer experience (i.e, sales or service); or equivalent military training with at least 1-2 years’ relevant technical or customer experience.
Your benefits at Eppendorf
- Compensation: $21-$23/hr.
- Bonus eligibility
- Competitive total rewards package including health, financial, and education benefits
- Contribute to improving the human living condition
- Direct impact on business
Please note that we can only consider applications that are submitted online via our application management tool.
Apply now