Field Service Engineer (Midlands region)

  • Career level: Direct Entry
  • Employment: Fulltime, permanent
  • Start: 01-09-22
  • Location: Stevenage
  • Job-ID: R5496

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 5,000 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to take responsibility and help to make a difference in an experienced international company? Exciting tasks combined with a positive and affirmative working environment await you at Eppendorf. You are also motivated by technical challenges? Then apply now!

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Your challenges

  • You perform service activities on instruments and equipment as requested or initiated. This includes but is not limited to installation, IQ/OQ, preventive maintenance, testing, inspecting, troubleshooting, adjustments, calibrations, alignments and part replacement.
  • You adhere to service manuals, technical procedures and direction while properly documenting and managing work activity, time recording and quality documents in-house, on-site at customer facilities or over the phone as required.
  • You demonstrate a positive can-do professional image and attitude in front of customers and colleagues always. Communicates status and expectations in both written and verbal formats in a clear, complete, concise manner. You keep the Service Desk informed of job completion and or any further work to be done or any issues.
  • You keep essential car stock in balance.
  • Midlands region covering customers in Birmingham, Oxford, Cambridge and other surrounding areas.

Your expertise

  • You successfully completed a technical education and gained at least 3 years of working experience as a customer support/field engineer. You have F-Gas & Hydrocarbon certification (or would like to obtain this).
  • You have good electrical and mechanical skills. Preferably you already have some knowledge of repair and maintenance of equipment such as freezers, centrifuges, incubators and other laboratory equipment.
  • You can easily work with MS Office and/ or digital Service platforms/ CRM.
  • You have a valid UK driving license and are flexible in terms of overnight stays.

Your benefits at Eppendorf

  • We appreciate your performance, offer an attractive salary and career development options.
  • By working with us, you will make a meaningful contribution to improving human living conditions.
  • To enable you to deepen your expert knowledge and strive for continuous development, we offer a wide range of training and development options.

Please note that we can only consider applications that are submitted online via our application management tool.

Apply now