Find out everything you need to know about careers in Sales & Service at Eppendorf. This department offers a range of fascinating tasks, including developing and implementing sales strategies as well as service activities within customer support.
„Not sharing knowledge has become a thing of the past. We have to share our knowledge with others if we want to be successful on the market. After all, collaboration is the key to success.“
Dr. Sabine-Annette Claussen, eBusiness, Eppendorf SE
Find your next challenge.
Here, you develop, administrate and provide support services for the company’s Sales department, including accepting incoming orders and processing complaints.
In this area, you manage Eppendorf’s sales activities and represent our company in marketing and selling our products and services.
Here, you continually develop our online platform while ensuring an excellent user experience. This includes developing the design and content and ensuring the functionality of our corporate online presences.
Key Account Management
In your role as Key Account Manager, you cultivate and strengthen our customer relationships and plan customer loyalty activities. You also process offers and quotations.
As a member of our Field Sales team, you cooperate closely with our customers, identifying their needs and recommending suitable products. This includes remote sales, sales on the customer’s premises, and demonstrating our products.
In this area, you cooperate closely with our customers and are responsible for our service activities. This includes advising existing customers according to their needs, providing details on required products and solutions and developing strategies to strengthen end customer relationships.
Customer Service & Technical Support
Providing our customers with competent support is a matter that is close to our heart. Here, you actively support our customers on their premises, by phone and via email – providing the best service, at any time.
As a member of our After Sales team, you plan, develop and implement the sales strategy for our services and thus ensure that we achieve – and even exceed – revenue targets.