Sales & Service

Here, you develop, administrate and provide support services for the company’s Sales department, including accepting incoming orders and processing complaints.

In this area, you manage Eppendorf’s sales activities and represent our company in marketing and selling our products and services.

Here, you continually develop our online platform while ensuring an excellent user experience. This includes developing the design and content and ensuring the functionality of our corporate online presences.

In your role as Key Account Manager, you cultivate and strengthen our customer relationships and plan customer loyalty activities. You also process offers and quotations.

As a member of our Field Sales team, you cooperate closely with our customers, identifying their needs and recommending suitable products. This includes remote sales, sales on the customer’s premises, and demonstrating our products.

In this area, you cooperate closely with our customers and are responsible for our service activities. This includes advising existing customers according to their needs, providing details on required products and solutions and developing strategies to strengthen end customer relationships.

Providing our customers with competent support is a matter that is close to our heart. Here, you actively support our customers on their premises, by phone and via email – providing the best service, at any time.

As a member of our After Sales team, you plan, develop and implement the sales strategy for our services and thus ensure that we achieve – and even exceed – revenue targets.